Hacienda Santa Cruz Merida

We booked last minute due to the place we were booked in at being absolutely awful. This place was relatively cheap but looked at least better than where we were. We were absolutely blown away by everything about this place. The room was amazing. Breakfast - which is simply described as eggs, toast and coffee - was amazing and needs to be sold better. We had a lovely time. We used the laundry service and that was excellent too.

A very nice property, full of charm and authentic. the hotel is big but large enough to do not feel the other guests. The hotel has two pools and a restaurant open the all day, and a nice bar during night.

This facility is beautiful, every detail is magnificent. As beautiful as the pictures are on the website, it is more stunning upon arrival. The food in the restaurant was delicious and elegantly prepared. We used the hotel as home base to visit sites near Merida. Later in the trip we stayed in downtown Merida, and with the traffic it took us 30 minutes to get outside of Merida. We highly recommend Hacienda Santa Cruz not only for its beauty but for its easy access to the highway and visiting sites nearby. We also loved our waiter - he was charming and taught us a lot about the area and also gave us excellent meal suggestions.

The place is beautiful, It is a place that combines the beauty of the past with the comfort of the present. The food is very good. And The staff was very kind, friendly and attentive.

The grounds were beautiful, and the spa was a real treat.